Delivery & Shipping

We know how important it is to receive delivery of your goods as quickly as possible. Every care is taken to ensure that your product reaches you in perfect condition.

We use the Royal Mail postal service, as well as DPD couriers to deliver our items. This ensures that you receive your products as quickly as possible by a trusted delivery provider.

We deliver within the UK.

Delivery Costs - UK

Delivery is FREE for orders of £20 and over. Delivery costs are £2.95 including VAT for orders under £20.

This means that if you spend £20 or more with Vape Mountain your item will be delivered free of charge.

Some larger or heavier orders will be couriered to Northern Ireland, Scottish Highlands or UK offshore islands. In these cases, we may need to contact you to arrange for a courier supplement charge, but only if your order is one that requires a courier and you live in Northern Ireland, Scottish Highlands or UK offshore islands.

European Delivery

Vape Mountain does not deliver to European countries outside of the UK.

When Will Your Order Be Dispatched?

We are focused on ensuring that you receive your order as quickly as possible. The majority of orders placed before 14:00 on our website are dispatched the same day by Royal Mail post or by courier.

If you would like up-to-the-minute delivery information about your order and its delivery expectation, please contact our helpful Customer Care Team who will be happy to assist you.

The team is available between 09:00 and 17:00, Monday to Friday (excluding bank holidays).

Get in touch by telephone on 020 7501 1108 or by email at helpdesk@vapemountain.com. Alternatively, please fill in the contact form below and a member of our team will respond personally as soon as they can:

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